Â· Serves as subject matter expert for ERP system projects and programs (maintenance, enhancements, adoption, user satisfaction)
Â· Coordinates with clients to understand goals, elicit requirements and develop highly effective solutions. Ensure solutions are sustainable, scalable and aligned with organizational strategy.
Â· Lead and execute ERP system projects involving strategy, requirements gathering with stakeholders / clients, change assessment and execution and quality assurance.
Â· Provide subject matter expertise and production support for ERP system functional areas e.g., business processes, benefits, recruiting, time keeping, security, data integrity.
Â· Responsible for ERP system configuration (e.g., benefits configuration, employee master file, et al.), business process / workflow setup and modification, testing and security as determined by business requirements
Â· Performs ERP system maintenance, including assisting in the review and determination of change impact, testing and implementation of system upgrades, fixes and adopted functionality
Â· Work directly with the Onshore ERP Practice Manager to align on goals, project status and business solutions
Â· Conducts training / orientation and facilitates job shadowing activities to new team members.
Â· Develops deep knowledge and expertise on Barhead products and services.
Â· Helps the BA Lead and Functional Manager in developing business analysis and consulting best practices and standards.
Â· Prepares and conducts client demos and presentations.
Â· Performs scoping activities and recommends solution approaches.
Â· Collaborates with functional and delivery leads in planning / estimating business analysis activities in projects and work assignments.
Â· Performs requirements elicitation, analysis, design and documentation.
Â· Performs system configuration based on the approved requirements.
Â· Helps the technical team in the interpretation of requirements for the implementation of custom coding / development work.
Â· Assists in the enforcement of project deadlines and schedules.
Â· Performs other duties as assigned from time to time.
Â· More than 5 years experience in the field of Business Systems and IT ideally as a functional / business analyst implementing ERP / Dynamics NAV / Business Central
Â· Detailed, organized, and results-oriented
Â· Ability to effectively prioritize and escalate issues as required
Â· Excellent written and verbal English communication skills
Â· Bachelor's degree or equivalent, preferably in Computer Science / IT / Business Management / Engineering
Â· Experience working in an IT consulting organization or environment
Â· Experience with different project methodologies (Agile, waterfall, et al.)
Â· Experience in working in a global environment, delivering service to global clients