PHP - NAS - Talent Service Center Representative I
ADP
Makati, Manila
2d ago

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better.

In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

ADP is hiring an Employee Service Representative. In this position, you’ll join a team of rock star professionals who are responsible for ensuring every customer interaction is a best-in-class experience.

You’ll combine a passion for service and discovering innovative solutions with our top-ranked training programs to help customers enjoy every drop of value within our products.

We strive for every interaction to be driven by our CORE values : Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, Social Responsibility.

RESPONSIBILITIES :

  • Provide Tier 1 customer support
  • Respond to basic inquiries regarding ADP products ei-9
  • Answer non-technical questions
  • Conduct correspondence with customers and representatives
  • Leverage strong interpersonal skills and product knowledge to execute daily customer-centric activities
  • QUALIFICATIONS REQUIRED :

  • High School diploma
  • Customer Service experience
  • Able to work between 8am and 8pm Monday Friday
  • About ADP : We power organizations with insightful solutions that drive business success . Consistently named one of the "Most Admired Companies" by FORTUNE® Magazine, and recognized by Forbes® as one of "The World’s Most Innovative Companies," ADP has over a half-million clients around the globe and 60+ years of experience as a world-wide leader of business outsourcing solutions.

    ADP is an Equal Opportunity Employer. ADP believes that diversity leads to strength.

    Explore our COVID-19 page to understand how ADP is approaching safety, travel, the hiring interview process, and more.

    Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP : ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve.

    Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability.

    We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

    Ethics at ADP : ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws.

    We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.

    Click to learn more about ADP’s culture and our full set of values.

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