The Specialist II has advanced knowledge within designated Information Technology (IT) area of responsibility that is applied to broad and diverse assignments and associated requirements.
This role plans and coordinates activities related to the design, development, implementation and integration of IT solutions.
The Specialist II analyzes, evaluates, and recommends innovative solutions. The Specialist II applies proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems.
Individuals in this position typically provide expertise and planning to a number of clients by overseeing, coordinating, and implementing medium to complex IT projects.
This position may lead and guide other IT staff.
Provide project leadership to ensure that project deliverables and schedules are met by technical resources; manage escalation to the appropriate IT resource management when needed;
provide feedback to technical resource manager on the performance of technical staff
Translate customer and business requirements into practical and affordable solutions; minimize customizations
Monitor and communicate the financial aspects of each project, such as review billing charges, mitigate budget, and actual variances
Facilitate evaluation and vendor selection of business solutions using established selection methodology when applicable
Participate with cross-functional team members in issue identification, process impacts, and solution development discussions to optimize end-to-end solutions
Leverage outside vendors, contractors, technical teams, and other departments to drive for results
Other duties as assigned
Basic Job Requirements
Accredited four (4) year degree or global equivalent in applicable field of study and six (6) years of work-related experience or a combination of education and directly related experience equal to ten (10) years if non-degreed;
some locations may have additional or different qualifications in order to comply with local requirements
Ability to communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and visitors
Job related technical knowledge necessary to complete the job
Ability to learn and apply knowledge of applicable local, state / province, and federal / national statutes and guidelines
Ability to attend to detail and work in a time-conscious and time-effective manner
Accredited degree or global equivalent in Business, Management, Computer Science, Engineering, Systems Analysis, or related discipline
Literate in multiple business domains
Ability to communicate and persuade all management levels and thrive in a cross-functional environment
Strong written and verbal communication skills
Strong interpersonal skills in areas such as teamwork, facilitation, and negotiation
Excellent analytical, technical, planning, and organizational skills