SolarWinds® MSP delivers comprehensive, scalable IT service management solutions to empower MSPs (Managed Service Providers) of every size.
SolarWinds MSP is the leading global provider of complete IT management and Automation solutions for Managed Service Providers (MSPs).
We are seeking an experienced Technical Trainer to design and develop technical training materials to be used in self-paced, live webinar, and instructor-led classroom training.
Collaborates with members of the training team and product experts in designing, developing, and maintaining technical courses
Host onboarding for employees including soft-skills and technical training
Creates learning content such as videos, interactive eLearning modules, presentations, demos, simulations, activities and assessments to be used in technical trainings
Designs effective and visually appealing graphics to be used in training materials, following corporate brand guidelines
Develops training components that provide engaging, challenging, and meaningful learning experiences
Posts learning content to the company learning platform following outlined procedures
Completes other learning and development related tasks as assigned
Minimum of 3+ years of experience in a technical training role
Proven experience with designing, developing, and hosting technical training
Proven knowledge of instructional design, training development, and adult learning theory
Seeks challenges and takes ownerships
Executes with passion
Goal and metric driven
Continuously seeks to learn new skills