Chief of Staff.
TaskUs
Angeles City, Philippines
1d ago
  • It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion;
  • exploring new technologies, being ready to handle any challenge in a moment’s notice, mastering consistency in an ever-changing world that’s what it takes to get there.

    If that's something you want to be apart of, apply today!

    Overview

    The CoS will function in a key role to enable TaskUs’ COO to work as effectively as possible with both internal and external stakeholders.

    The responsibilities of this position include, but are not limited to :

    Preparation for, and facilitation of critical COO-hosted meetings. The CoS is responsible for ensuring that meeting objectives are realistic, that preparation is appropriate, and that the COO is well-informed in advance of the meeting.

    The CoS is responsible for preparing all presentation materials for the COO and ensuring that anyone else presenting in the meeting is ready.

    This responsibility is about content and the CoS' judgment about the appropriateness and sufficiency of the meeting preparation.

    Board Meeting - Quarterly

    Executive Communications (Internal & External)

    All Hands Meeting / Events Programming & Budgeting

    Quarterly Planning Sessions

    Quarterly TownHalls

    Quarterly Regional Strategy Presentations

    Weekly Staff Meetings

    Proactive identification of issues that could impact the successful execution of the COO's commitments. This responsibility involves elevating those issues that the COO should be aware of and presenting ideas to resolve problems and / or mitigate risk.

    This will require the CoS to focus on the underlying interest of the parties working with the COO, understand their intentions, identify creative / alternate means of handling pressing issues.

    Coordination & orchestration of projects or commitments directly involving the COO and his direct reports.

    Development of draft communication on behalf of the COO and / or research in support of these. Communications range from presentations and correspondence related to the COO's various meetings, to various speaking engagements involving external audiences as approved by the COO.

    Support the senior executive team’s communications amongst one another and their ability to raise issues with the COO, providing feedback on critical matters and guidance through discussions.

    At TaskUs we look for individuals who are constantly striving for excellence in both their personal and professional lives.

    Our rapid growth demands high performance, and we're proud to say that we have a talented and motivated team along for the ride.

    If you’re looking for a new challenge or just want to be a part of something historic, join us. Let’s change the way the world works.

    Required Skills :

    Advanced business acumen - strong knowledge of Operations and Delivery

    Strong verbal and written communications skills and interpersonal savvy

    Results-driven mentality

    Exceptional project management skills

    Organizational and political agility

    Unquestionable personal code of confidentiality, ethics, integrity, discretion and trust

    Ability to collect, understand and action data

    Ability to prepare ROI business cases

    Strong Financial acumen

    Exceptional Presentation Skills

    Ability to create outstanding presentations

    A candidate that has demonstrated strong flexibility and adaptability

    Other Qualifications :

    Bachelor’s Degree in related field

    5+ years in a leadership or management position within Operations or Service Delivery

    Ability to work independently as well as in a team-oriented environment

    Ability to navigate beyond one layer into the organization to deliver on expectations and outcomes

    Strong leadership skills and ability to motivate staff to perform

    Positive attitude and desire to make a difference every day

    Strong verbal and written communication skills

    Proficiency in Microsoft, Google Apps, Salesforce

    Demonstrated ability to multi-task under heavy deadlines

    Ability to travel up to 50% of the year and work on weekends occasionally

    Standing and sitting for sustained periods of time, at least 50%

    Close visual acuity to perform an activity such as : preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading

    You must be ok to work on a graveyard schedule (US hours)

    About TaskUs

    We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose.

    From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology -powered by ridiculously smart people.

    TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world.

    TaskUs currently has over 27,500 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, and Ireland.

    TaskUs is an equal opportunity employer.

    If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

    TaskUs is an Equal Opportunity Employer

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