CBPS AU Credit Operations Analyst
Citigroup Inc
Manila, Philippines
10d ago


  • Accountable in assessing, reviewing and recommending finalization of credit card applications
  • Responsible in altering customer credit limit, may be increase or decrease based on customer request
  • Changing applicant’s card through the process of upgrade / downgrade request
  • Reassessing new to bank or credit limit request based on new information provided
  • Initiate call out to customers to provide alternative options or confirm details necessary for the decision of the application
  • Ensure optimal productivity by meeting agreed Service Level of 24 hours
  • Participate in sanity testing by checking if system is working as expected
  • Qualifications

  • Proficient in English both oral and written
  • Strong Attention to Detail
  • Time Management
  • Problem Solving and Decision making Skills
  • Knowledgeable in MS Office Applications
  • Minimum of 2 years continuous service in verifications
  • Minimum of 2 years continuous service in credit function
  • Has not been subject to any disciplinary action where the sanction is final warning in the last 12 months
  • Minimum performance rating of 3 Consistently Strong for the last 2 years
  • Primary Location

    APAC-PHL-National Capital-Manila

    Education Level

    Associate's Degree / College Diploma


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