Solutions Enabler
OpenText Corp
Makati City, Philippines
1d ago

OPENTEXT - THE INFORMATION COMPANY

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital.

Be part of a winning team that leads the way in Enterprise Information Management.

The opportunity :

The Solutions Enabler’s role is to enable new OpenText customers purchased service. This includes setting up trading relationship with their global partners.

Attends to incoming calls and emails promptly in accordance with established call / email handling procedures to gather customer and TP information.

Provides concise, quality customer service in a professional and courteous manner for client projects.

You are great at :

  • Deliver day to day implementation requests from OpenText customers and its Trading Partners
  • Provides basic to complex level of support to connectivity setups and Trading Partner / Client concerns.
  • What it takes :

  • Educational Requirement : Computer Science or Information Technology degree or other tech courses
  • Experience in network communication protocol is required (e.g. FTP)
  • Knowledgeable in internet communication protocols
  • Familiar with different software installation procedures, troubleshooting PC or network connectivity
  • At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.

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