Job Description RESPONSIBILITIES : This is a strategic Banking & Finance customer support role in a BPO setting. Receives messages, emails or calls from customers and provides assistance with a variety of money orders, money transfer, business payments and bank commercial services-related questions.
Offers relevant solutions that are appropriate for the customer's banking / money transfer needs. Delivers excellent customer service through extensive product knowledge (Certification Training to be provided).
Job Qualifications TO QUALIFY :
s / College Degree in ANY course.
Preferably courses related to Business Studies / Administration / Management, Commerce, Economics, Finance / Accountancy / Banking, Marketing, Human Resources or equivalent.
No previous work experience needed. With at least 1 year of working experience in the related field is preferred.
Candidate must have excellent English communication skills.
Candidate must be comfortable using computers and proficient with Microsoft Office suite including Word and Excel.
Candidate must be willing to work in any of the ff locations : Makati City, Pasay City, Pasig City, Quezon City, Mandaluyong City, or Taguig City.