Global HR Shared Services Specialist - Night Shift
Willis Towers Watson
Taguig, Manila
4d ago
  • As a Business Support Senior Assistant for Global HR Shared Services Team, you will be an integral part of;
  • Performing day-to-day GHRS operations, functions and duties ensuring adherence to service level standards and metrics.

    Administer ServiceCentral resolutions based on assigned access and other HR systems-related support

    Assists with maintaining accurate employee records including associate personal files

    Participate in ad hoc projects pertains to Human Resources and / or office-wide issues

    Follow the defined processes in GHRS.

    Co-operate on focused process efficiency, monitoring of workload and the implementation of the improvement projects.

    Identify the potential for better team efficiencies and agree with the leader on their implementation.

    Fully responsible for keeping employee data accuracy and privacy.

    Sharpen expertise and deep knowledge of the HR issues to gain credibility in different areas.

    Enrich the processes and the value added services for the internal customer.

    Facilitate professional excellence through quality delivery of GHRS tasks, expertise in the process mapping and the process designing.

    The Requirements :

  • Bachelor's Degree
  • Strong written and verbal communication skills.
  • HR Shared Services experience preferred.
  • Ability to plan and prioritize workload.
  • Ability to use own initiative but work under instruction as required.
  • Ability to work as part of a team and alone with a can do’ attitude.
  • Maintain good working relationships with colleagues across HR.
  • Ability to provide a high standards of customer care.
  • Methodical and organized approach.
  • Quick Learner and self-motivated.
  • Flexible and Adaptable to Changes.
  • Working knowledge of Excel and Word will be preferred.
  • Willing to be assigned on rotating shift and in North America hours
  • Willis Towers Watson is an Equal Employment Opportunity

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