About the Role
Internally known as Procedure Writer / Publisher 3. Partner with line of business subject matter experts to understand business needs as it relates to procedures.
Draft and / or update moderate to highly complex business procedures and is primarily responsible for the ongoing maintenance and management of WFCC procedures, reference content and documentation housed on a centralized content management system.
In addition, will write and edit new task level documentation and facilitate the biennial review process with content owners.
Responsible for end-to-end procedures writing as assigned.
Develop, analyze and recommend procedure changes based on business line processes, policy changes and identified gaps. The candidate will be responsible for collaborating with lines of business, risk management and business partners, to ensure compliance with actual processes, policies and regulatory requirements.
Other responsibilities for this position include :
Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
Market Skills and Certifications
Required Qualifications :