Professional II, HR Operations
Xerox Corporation
National Capital Region, Philippines
15d ago

Purpose :

  • Responsible to drive HR Operations for GBSC business in the Philippines
  • Primary Responsibilities :

  • Provides HR services and support in one or more areas of human resources, including recruiting, compensation / benefits, employee relations, HR Operations etc.
  • Areas of responsibility include HR policy / guideline development and interpretation, resolving employee grievance issues, new employee orientation, organizational and employee development, etc.

    May also act as a strategic business partner to assigned operating unit, including counselling senior management on people-related initiatives.

  • Partner with Business and HR COEs teams to implement critical HR projects and systems per global mandates and directions
  • Ensure adherence on all HR Policies and Processes for GBSC Philippines center
  • To support line managers on delivery of strategic GEMS workforce plans in country
  • Assist business on driving the processes on Annual and quarterly appraisals, Development Plans, Annual PEP process, Salary Planning Process, Talent Profiles
  • Support line managers with people management process & practice
  • Manage GEMS update, identify, and report trends in unit / function specific HR MIS data
  • Prepare and share all HR Operations MIS and dashboards as per global and local mandates in a timely manner ensuring quality
  • Ensure Compliance per local HR statutory requirements and work closely with OGC team on related matters, support in Statutory compliances audits
  • Ensure preparation of payroll inputs and deliver reports to local finance team for execution of payroll
  • Execute and support implementation of any changes related to Payroll and Compliances
  • Manage Joining and On-boarding formalities and related documentation and employee file management
  • Manage Exit Interviews and related HR records
  • Implement Ethics Governance for country and related processes
  • Manage employee queries and provide guidance on HR policy matters to help direct the employees to right functional and HR COE stakeholders for resolutions on issues
  • Develops and administers proactive programs, procedures and policies related to employee relations activities. Responsibilities include auditing the organization to identify employee relations issues, investigating formal employee complaints and making recommendations to resolve issues, and compiling statistical reports and information.

    Ensures that legal requirements are met in terms of employee relations to minimize exposure to liability.

    Support the business through any organization changes and transformation processes as and when required

    Candidate Education :

    Minimum Bachelor's Degree in Human Resources Management or related discipline

    Candidate Background :

    6 - 8 years of experience as HR Generalist & Operations preferably in Finance Shared Services / Shared Services Industry

    Should have strong understanding of HR Concepts

    Preferably have in-depth knowledge of local Statutory HR compliances and local labour laws such as

    Labor Code of the Philippines and DOLE Statutory Audits and Reports

    Expertise in HR policies and procedures

    Strong interpersonal skills, stakeholder management and the ability to interface with employees with high level of professionalism and discretion

    Understanding of HR best practices and current regulations

    Demonstrated good verbal, interpersonal and written communication skills

    Able to work in a diverse work group in a global organization

    Ability to identify and analyse needs, Sound judgment and problem solving abilities

    Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military / veteran status, citizenship status, basis of genetic information, or any other group protected by law.

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