HR Service Delivery Leader – Global Operations
WELLS FARGO BANK
Makati City, National Capital Region, Philippines
2d ago

About Wells Fargo

Wells Fargo & Company (NYSE : WFC) is a leading global financial services company headquartered in San Francisco (United States).

Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients.

We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace.

Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience.

We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo.

It all begins with outstanding talent. It all begins with you.

Market Job Description

Wells Fargo India and Philippines operates with a combined strength of 25,000+ of direct and vendor resources, providing enabling global talent capabilities for Wells Fargo Bank NA, in Technology, Operations, Analytics and Corporate Functions.

Reporting to the Head of Enterprise Functions and functionally to the Head of HR Global Delivery, this position is responsible for overall management of the portfolio of HR services that WFIP offers to the Bank from across India and the Philippines.

This role will be based either in the Philippines or in Hyderabad, India.

This role requires experience in client / partner relations, HR service delivery (ideally of HR shared services or customer support services), technology enabled service design and process improvement, and people leadership across multiple countries.

Key aspects of managing the operation include, but are not limited

Required to have higher level degree in Business or HR (MBA preferred)

Leadership Expectations at Wells Fargo

As a Team Member manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will :

Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.

Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.

We Value Diversity

At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law.

We comply with all applicable laws in every jurisdiction in which we operate.

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