Technology Manager 2
Wells Fargo
Manila Philippines
5d ago

About Wells Fargo

Wells Fargo & Company (NYSE : WFC) is a diversified, community-based financial services company with $2.0 trillion in assets.

Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.

com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy.

With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No.

25 on Fortune’s 2017 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially.

News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

About Enterprise Global Services

Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services.

EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.

Department Overview

  • Develop and support software applications, databases and business services; manage test, release and process functions to ensure quality delivery of projects;
  • deliver technical support services

    About the Role

    Managing a team supporting Server Environment includes supporting Windows and UNIX server Operating System,Server Hardware and Remote Datacenter Management

    Responsibilities

  • This role is responsible for the management of small-medium sized technology teams from EGS locations with the people management accountability.
  • This is a player - coach role (providing technical / functional hands on expertise and also act as a people manager)"

  • 8+ years of working experience in Server Infrastructure (Windows Unix) with at least 2 years’ experience in a Management Role.
  • Working Experience in an ITIL based Support model handling SLA based Incident / Change / Problem Management work.
  • Significant working experience with global partners and excellent written oral communication skills including status reporting.
  • Good working experience in Windows / Unix OS including Hardware Support and Maintenance (Dell, HP and IBM)
  • Microsoft / Solaris / RHEL certifications would be an advantage.
  • Project Management Knowledge Experience is a plus.
  • Market Skills and Certifications

    Essential Qualification

  • Bachelor's Degree in IT or related discipline
  • Experience of more than 3 years of people management
  • Microsoft / Solaris / RHEL certifications would be an advantage.
  • Desired Qualifications

  • Project Management Knowledge Experience is a plus.
  • APAC

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