CBNA O and T MIS Analyst
Citigroup Inc
Manila, Philippines
1d ago


  • Provides diagnostic MIS to validate enhance and develop new strategies for various groups in Collections, Recovery, Credit Initiation, and Fraud Management
  • Generates essential MIS used by pre-write-off Collections management to monitor performance and determine appropriate collection action to manage delinquency
  • Generates essential MIS for Recovery Collections to monitor agency performance and determine appropriate action to manage Recoveries
  • Generates essential MIS for Credit Initiation to monitor performance and determine appropriate action to manage cards and loans applications
  • Generates essential MIS for Fraud detection, tracking and analysis
  • Generates critical MIS for key initiatives both in- country and Regional and performs analyses for management decisions
  • Provides support for the design, analyses and implementation of Collection segmentation tools such as TRIAD and Recovery Score
  • Generates Recovery vintage analyses used to derive Plan / Outlook numbers for Recovery
  • Prepares inputs for Credit Operations decks such as MOR, Collection Dashboards used in various in- country and regional performance reviews
  • Reviews reconciliation reports of host systems ECS and ALS to ensure that all accounts are handed off to ACACS accordingly
  • Regular review and maintenance of ACACS parameters to ensure that parameters are aligned with the current Collections and Recovery strategies
  • Conducts User Acceptance Testing on system modifications, new product launch, both internal to Credit Operations and as part of a cross- functional team
  • Qualifications

  • SAS programming capability, strong computer skills
  • Strong analytical skills and logical reasoning
  • Goal oriented, hardworking, process oriented
  • Ability to work well under pressure
  • Good oral and written communication skills
  • Ability to work well with others
  • Attention to detail
  • Bachelors Degree graduate
  • Primary Location

    APAC-PHL-National Capital-Manila


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