The overall objective of this role is to ensure the seamless delivery of securities and cash transactions.
Manage the Securities Services Operations Team, supervising all people and processes related to Client Services, Asset Services, and Settlements
Coordinate with product / sales managers and understand the revenue dynamics and customers of the business
Participate in various industry discussions with other market players to propose changes and further develop local capital markets.
Develop and maintain local business / market players contacts to ensure active participation of Citibank in any regulatory / market development changes
Ensure all activities comply with internal policies / procedures and external regulations as well as maintain / improve audit ratings
Actively pursue development of systems to lower costs and smooth transition
Ensure customer satisfaction by responding to inquiries and participating in service reviews and client calls, both local and overseas
Develop, manage and execute professional development programs for all officers and staff of the team
10+ years of relevant experienceAdvanced level experience in a related role with extensive experience in business, functional and people management preferredExperience in management with Banking and Financial Institutions preferredIn-depth understanding of opportunities that exist within Financial Services and significant experience in Custody ServicesDemonstrated success dealing with senior and executive managementProven ability to manage various concurrent activities / projects in a high-risk environmentEffective project management and negotiation skillsConsistently demonstrated clear and concise written and verbal communication
Bachelor’s degree / University degree or equivalent experience
Grade : All Job Level - All Job FunctionsAll Job Level - All Job Functions - PH
Time Type : Full time
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