Japanese Helpdesk (Advertising Account)

J-K Network Services

Manila, PH

4h ago

source : Bossjob

Company Profile : This Company is an internationally networked outsourcing services provider. They design intelligent business processes to help customers meet their challenges.

These include data management, customer care, CRM services, supply chain management, digital distribution, financial services, qualified and individualised IT services.

Position : Japanese helpdesk (advertising account)

Industry : Contact Center for advertisement Company

Location : Quezon city (work onsite)

Salary : P 90,000 - 120,000

Work Schedule : Shifting

Work Set-up : Work Onsite

Benefits : 13th month Pay

13th month Pay

HMO Coverage upon hire + 1 free depended upon regularization

Annual Merit Increase

Monthly company & client incentive

Group Life Insurance under AXA

SSS, Pag-ibig, Philhealth

Can process working Visa

Requirements :

Native Japanese or JLPT N1 or N2 Passers or level

Good English communication skills

Open for High School graduates

Proficient in using Microsoft Office suite

With experience in BPO

With SEO Experience is a plus

Responsibilities

Provide excellent customer service to client by providing solutions across search, display, and social media, optimised for the SMB enterprises

Help clients to reach their goals using the latest advertising products and solutions.

Research and analyze competitor’s keyword and SEO techniques and work with account managers to ensure momentum strategy is highly competitive

Documents all requests accurately, ensuring the quality of work.

Ability to maintain strict confidentiality with customer account information

Interview Process : 1. Paper Screening

2. Initial Interview

3. Online Exam (English)

4. Final Interview with Ops

5. Job Offer

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