MIS Staff
Alsons/AWS Information Systems Incorporation
Metro Manila / NCR,Other - Philippines, PH
12h ago
source : Monster

Duties and Responsibilities :

  • Install and configure computer hardware operating systems and applications
  • Monitor and maintain computer systems and networks
  • Talk staff or clients through series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Replace parts as required
  • Provide support, including procedural documentation and relevant reports
  • Follow diagrams and written instructions to repair a fault or set up a system
  • Support the roll-out of new user's accounts and profiles and deal with password issues
  • Respond within agreed time limits to call-outs
  • Work continuously on a task until completion (or referral to third parties, if appropriate)
  • Prioritize and manage many open cases at one time
  • Rapidly establish a good working relationship with customers and other professionals, such as software developers
  • test and evaluate new technology
  • Conduct electrical safety checks on computer equipment
  • Qualifications :

  • Degree holder of Information Technology
  • 2 - 3 years relevant experience is required
  • Can speak, read and write Japanese (Nihonggo)
  • Apply
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