26K All in pay dayshift and weekends off Back office CSR
Acquire Asia Pacific Incorporation
Manila, PH
1d ago
source : jobs4it

ManilaWe’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients.

As a Commercial Inventory Coordinator (Keyer), your role is vital in keeping our customers happy and contributing to our organization’s growth and success.

As an Acquire BPO employee, you are responsible for complying and enforcing policies and procedure designed to achieve information security.

You are also responsible for protecting credit card, personal and / or sensitive personal information that you may handle or process during your employment in Acquire BPO.

  • A SNAPSHOT OF YOUR ROLEThe Commercial Inventory (CI) Coordinator (Keyer) is responsible for the provision of various services pertaining to the integrity, use and application of the Network’s commercial inventory including preparation and reconciliation of commercial telecast schedules;
  • sourcing and application of keying instructions to booked airtime; co-ordination of commercial material delivery and administration of the Seven Network commercial library.

    Areas of Direct ResponsibilityProtect the Network’s broadcast licences by exercising regard for the statutory requirements of the Broadcasting Services Act (BSA) and the AustralianÂCommunications & Media Authority (the ACMA), the regulatory requirements of the Television Industry Code of Practice, the Trade Practices Act and all other relevant industry legislation and Codes of Practice in all activitiesÂPositively contribute to discussion and debate and proactively search out innovative ways to improve present proceduresÂPrepare and present communications, verbal and written, for CI management as required in accordance with accepted company styles, standards and proceduresÂStay abreast of programming and audience information for Metro Free to Air as well as a comprehensive knowledge of Seven’s product and performanceÂPositively contribute to discussion and debate and proactively search out innovative ways to improve present procedures.

    ÂInterpret clients’ keying and material instructions to ensure that airtime is telecast as per clients’ expectationsÂTask specific Skills / Duties / ResponsibilitiesEnsure all tasks are completed to enable delivery of commercial schedules in line with required handover timesÂProduce daily telecast schedule of commercials for assigned market within guidelines of the Industry Code of PracticeÂDirect all viewer commercial complaints to the CI team leader to take contact details if team leader unavailableÂKeep up to date on programming and rating information impacting Seven’s inventoryÂPunctual, prepared attendance at CI meetings as requiredÂEnsure keying instructions are sourced and applied in line with commercial schedule handover timesÂEnsure keying instructions agree with placement / product / duration coding within scheduling system IBMS before applying key numbersÂNotify CI team leader and CI manager of any discrepancies between instructions and bookingsÂProcess KEYING YTA, COMMERCIALS YTA and CAD YTA reports continually for markets, following up on missing material, advising CI team leader of any issuesÂActively work ahead, seeking and applying instructions in advance wherever practical as agreed with CI team leaderÂProvide cover and support within the wider Commercial Inventory department when there is planned / unplanned leave in other keying teamsÂCo-

    ordinate pre-production of sponsors’ billboards for allocated agencies / clientsÂProcess amendments for late schedule changes and forward to relevant Presentation staffÂControl and maintain commercial material to condense the Seven Network library as per the current policyÂHave a thorough understanding of Adstream, IMD and 7BCM material management of facilities and systemsPeople ManagementProvide timely and accurate information to internal and external parties when requested and requiredÂCommunicate with and assist Network CI management and personnel, Sales Management and personnel and other Seven employees when required or directedÂAdministrative DutiesEfficiently file all documents relating to the current inventory management policies for easy referralÂFile and notate all instructions as per the agreed proceduresÂOther DutiesFulfil other duties consistent with the role as required or requested by CI team leaders, Managers and / or the Network Director of SalesThe Commercial Inventory Coordinator is expected to operate at all times within the framework of the Seven Network (Operations) Ltd’s Guidelines, Policies and Procedures.

    A BIT ABOUT YOU Clear and concise communication skillsComputer skills to an intermediate levelMedia experience in a similar role or advertising industry experience would be considered beneficialAccuracy a high degree of accuracy in applying key numbers to booked spots within the NTS systemComputer skills able to learn new software / information systems readily using existing base skill setLateral thinking skills ability to think creatively when solving business problemsCommunication skills ability to listen and communicate effectively to enhance working relationships both internally and externallyTeam work able to work effectively with a team or those outside formal lines of authority to accomplish organisation goalsCustomer focus able to demonstrate empathy and professionalism in all interactions with internal and external clients’ needsAbility to understand and work within the Seven Network’s framework of resourcesRelationship building capable of demonstrating courteous and respectful behaviour in a co-

    operative fashion to reach team goalsTime management, planning and organising able to work in a prompt and efficient manner to accomplish objectivesAbility to work without supervision to strict standards and deadlinesSelf motivated with the ability to set own priorities Apply at our Ortigas, Eastwood, Shaw, and BGC recruitment centers : Mezzanine floor, Robinsons Cyberscape Beta, Topaz and Ruby Roads, Ortigas Center Pasig CityÂUpper Ground Floor Worldwide Corporate Center (WCC), Shaw Blvd.

    Mandaluyong CityÂGround Floor Bonifacio Technology Center, 31st Street corner 2nd Avenue, Bonifacio Global City, Taguig CityÂ6th Floor, 1800 Building, Eastwood Drive, Libis, Quezon CityÂWe are open from Monday to Friday, 8am-

    4pm.For faster processing, text : MCBGC(space) FULL NAME (space) YES or NO (for BPO experience) send to 09065605043As a Commercial Inventory Coordinator (Keyer), your role is vital in keeping our customers happy and contributing to our organization’s growth and success.

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