Identify and select routine cases for processing, determining appropriate prioritization criteria,
and noting reasons for any delays.
Assess cases to distinguish those with particular complexities and / or specific issues, and
Review, rank, verify, process and document : event terms; case classifications (validity,
seriousness, expectedness / listedness / labeledness); special scenarios; product complaint
information; reportability with due date; and accuracy and consistency. Based on assessment of
cases, process accordingly.
Review case criteria to determine the appropriate workflow for case processing.
Write and edit the case narrative.
Generate reports, ensuring adherence to regulatory compliance timelines.
Determine and perform appropriate case follow-up, generating and requesting follow-up letters.
Liaise with key partners, including Pfizer Country Organizations, Clinical Development,
License Partners, and other stakeholders regarding safety data collection and data reconciliation.
Develop and maintain expertise and knowledge of : all assigned products within a therapeutic
area; applicable corporate and global regulations, guidelines, Standard Operating Procedures and
writing practices; data entry conventions; and search functions in the safety database.
Consistently apply regulatory requirements and Pfizer policies.
Experience in pharmacovigilance, in clinical care, or in clinical or scientific research is an
advantage but not a requirement.
Demonstrated computer literacy, particularly in the use and management of relational
Ability to achieve personal objectives while meeting departmental standards of performance.
Ability to work under supervision in a matrix organization.
Excellent oral and written communication skills.
Fluency in spoken and written English; knowledge of additional language(s) an advantage.
Experience and skill with medical writing an advantage.
Ability, with supervision, to solve routine problems and to surface issues constructively.
Ability to make basic decisions with an understanding of the consequences.
Bachelor's degree in a science-related field, pharmacy, nursing, or equivalent; healthcare
professional qualification preferred.
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.