As a Digital Content Expert, you must :
Provide customer satisfaction and experience
Meet and exceed client mandated KPI's (Key Performance Indicators)
Be aware of TaskUs policies and keep things confidential
Provide feedback to management concerning possible problems or areas of improvement
Participate in training to improve work performance
So, do you have what it takes to become a teammate? We’re looking for someone who :
Is willing to work on-site and on shifting schedules
Has at least 1-year of call center experience
Has strong verbal, written & comprehension skills
Is computer literate and proficient to use Windows OS, Apple OS X, MS Office & Google applications
Meets the typing requirement (40WPM for Voice & Non Voice)
Has critical thinking skills with a focus on issue resolution and customer satisfaction
Can multitask and has high attention to details
Is self-motivated, can work independently, and contribute to cross-functional and global teams
Is flexible and can quickly adjust to frequent process and information changes
Can work under pressure
Can meet the technical requirements below :
Must have a laptop / desktop to complete the virtual process
Internet Speed - 15mbps
As the COVID-19 pandemic and the enhanced community quarantine continue to threaten our future, what remains is our commitment to our people.
We are committed to provide continuous employment to people, most especially to the ones severely affected by the ECQ.
We’re looking for new Teammates who are ready to be ridiculous with Us. Our virtual doors are open to more Ridiculous Humans!
Are you this ridiculously good? Then TaskUs is for you.