Field Engineer - Davao
Equitable Computer Services, Inc.
Davao City, PH
5d ago
source : Bossjob
  • Handles installation of POS Terminals and provides orientations to merchants regarding proper terminal usage;
  • Conducts troubleshooting and preventive maintenance to POS Terminals. Check the terminal appearance, connection, working conditions and perform test transactions for all card brands;
  • Accomplishes the Engineer Activity Report (EAR) for service activity done; attach a test transaction receipt as proof that work is correct and efficient;
  • Calls POS Help Desk to complete and update the service activity while on merchant premise;
  • Relay concerns regarding merchant satisfaction, POS terminal performance, and suggestion for service improvements;
  • Performs technical-related tasks such as re-programming, site visit, software update, terminal swapping, and pullout activity as requested by the client;
  • Turnovers pulled-out / defective spare units to head office at the end of every workday;
  • Caters service to LAN-based terminals and other related network connections; and
  • Installs and conducts preventive maintenance to IEN devices.
  • Graduate of four (4)-year bachelor’s degree preferably of Computer Science, Computer Engineering and Information Technology courses and / or equivalent;
  • No relevant working experience as POS Field Engineer is required;
  • Have attended various network-related training programs; and
  • Preferably has a motorcycle to facilitate efficient merchant servicing.
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