TELECOM ACCOUNT MANAGER
AireSpring
Makati, NCR, Philippines
5d ago
Company Description

Headquartered in Los Angeles, AireSpring is an award-winning provider of cloud communications and connectivity solutions serving thousands of businesses nationwide. AireSpring provides fully managed and connected end-to-end, next-generation solutions for multi-location enterprise customers, including Cloud Contact Center, Unified Communications, Business VoIP Phone Systems, SIP Trunking, MPLS, and Internet. AireSpring's solutions are offered through a diversified network of channel partners that includes distributors, master agents, managed service providers, and value added resellers. AireSpring's services are delivered over its revolutionary nationwide MPLS MESH network, providing customers with a fully integrated, end-to-end solution from a single vendor. 

AireSpring has received numerous industry awards for "Product of the Year," "Best Telecom Deal," "Best in Show," and "Top Channel Program." AireSpring is privately held, diversified, debt-free, and renowned in the industry for delivering a broad range of innovative cloud communications and connectivity solutions at competitive rates.


Job Description

The Account Manager is tasked with managing the relationship with a named set of key customer accounts. Quota consists of renewing current contracts, customer retention as well as upselling additional product and services.

Responsibilities:

Perform outbound contact to existing AireSpring customers to sell additional services.

Acquire and maintain a working knowledge of the complete capabilities of AireSprings's services.

Convert customer problems into sales opportunities.

Maintain an active pipeline of forecasted sales to meet monthly quota objectives.

Improve overall customer satisfaction in assigned customer accounts.


Qualifications

Must have 5+ years of successful application software sales or customer support experience and proven ability to continually achieve and exceed assigned quotas/goals.

Must be proficient with Microsoft Office, with a strong applications background and understanding of software systems.

Ability to interface with management in 10-250 person companies.

Strong communication, presentation, and interpersonal skills.

Displays professionalism, strong work ethic, flexibility, and ability to work in a fast-paced environment.

Team player, willing to support a long term company goal.

Tenacious and focused with a customer service attitude.

Experience selling applications software to SMB and Enterprise Market and knowledge of competing vendor offerings a plus.

Previous experience working in a start-up a plus.



Additional Information

AireSpring is an award winning and recognized leader in business Long Distance, Local, Internet, MPLS, SIP Trunking, and Conferencing services. Debt free and cash flow positive, AireSpring is built for stability and success!

AireSpring is sold by independent Agents, VAR's, and Consultants. This allows us to offer our services at the lowest possible rates, without the need to engage in the sort of expensive advertising which increases the cost of our services.


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