Operations Analyst
Wells Fargo
Manila, National Capital Region, Philippines
3d ago

About Wells Fargo

Wells Fargo & Company (NYSE : WFC) is a leading global financial services company with $2.0 trillion in assets and offices in over 37 countries.

Founded in 1852 and headquartered in San Francisco, Wells Fargo provides asset management, capital raising and advisory, financing, foreign exchange, payments, risk management, and trade finance services to support customers who conduct business in the global economy.

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We also value the viewpoints of our team members and encourage them to be their best.

Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience.

We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo.

It all begins with outstanding talent. It all begins with you. Learn more at our International Careers website .

Market Job Description

Responsible for researching, compiling, analyzing and reporting various operational data from multiple sources, including unit production, productivity and / or quality statistics.

Under general supervision, creates and maintains databases, developing and performing queries both independently and at direction of management.

May also define user requirements, perform user acceptance testing and / or troubleshoot systems-related operational issues.

May assist ongoing production and workflow improvement efforts, manage small projects and / or small segments of larger projects.

May develop and implement policies, procedures and training materials to assure compliance with government regulations and to maximize efficiency and customer service.

Market Skills and Certifications

Bachelor's Degree of any field

Minimum of 2 years extensive experience in Quality Monitoring / Assurance

Strong attention to details and problem solving skills

Exceptional organizational and documentation skills

Able to collaborate, build relationships, and gain buy-in with a diverse group of business partners and team members on a variety of projects and varying timelines

Proficient in MS Office; Excel, Word, Powerpoint

Advanced MS Excel skills (Macro VBA coding skills is an advantage)

Excellent oral and written communication skills

We Value Diversity

At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law.

We comply with all applicable laws in every jurisdiction in which we operate.

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