Business Systems Analyst 4
Sun Life
Taguig City, National Capital Region
1m ago

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self.

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights.

Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description : Job Description

Job Description

  • Understands the needs of the business users, analyzes the business requirements to determine the solution options, defines the functional requirements that will be signed off by both business and technical stakeholders, and ensures that the requirements are properly supported by the design, code, testing and final product.
  • Major accountabilities

  • Conducts data gathering and analysis with the business users, to understand the business problems / needs and determine appropriate solutions, whether through system enhancements or changes to manual processes. 25%
  • Analyzes, develops, conducts reviews with business and IT stakeholders, and manages sign-off of the business and functional requirements, to properly document the business problems / needs and solutions, and serve as input to design and test planning. 35%
  • Provides design and development support to the designers and developers, by clarifying requirements and resolving issues, to ensure that design and code align with the signed off requirements.
  • Determines valid revisions to the requirements and makes the necessary updates to the documentation. 10%

  • Provides testing support to system and user testers, by analyzing defects and handing off defect assessment to developers for resolution.
  • For some instances, performs actual system testing and user test coordination, by developing and conducting reviews of test plan, scenarios and cases, based on signed off requirements.

    Determines valid revisions to the requirements and makes the necessary updates to the documentation. 15%

  • Provides implementation support to the developers by facilitating the validation with the business users upon movement to production. 5%
  • Provides warranty support to the developers and business users to ensure that post implementation incidents are logged, investigated and resolved. 10%
  • Skills / Competencies

    Technical Skills

  • Requirements Elicitation (Competent)
  • Requirements Analysis (Competent)
  • Requirements Documentation (Competent)
  • Solution, Approach and Action Recommendation (Competent)
  • Issues Identification and Resolution (Competent)
  • Test Planning (Competent)
  • Testing (Competent)
  • Scoping (Developing)
  • Estimating (Developing)
  • Soft Skills

  • Verbal and Written Communication (Competent)
  • Facilitation (Competent)
  • Conflict Management and Negotiation Skills (Competent)
  • Thoroughness (Competent)
  • Tolerance for Stress (Competent)
  • Time Management (Developing)
  • Influencing People (Developing)
  • Initiative (Developing)
  • Decisiveness (Developing)
  • Knowledge

  • Software Development Life Cycle Methodology (Competent); Agile Development is a plus
  • MS Office (Word, Excel, Visio, Powerpoint) (Competent); Macro Programming is a plus
  • Programming
  • Life Insurance Knowledge is plus
  • Education and experience


  • Bachelor’s degree preferably in Computer Science, Information Systems, Computer Engineering, Mathematics, or other related field.
  • Or equivalent work or relevant industry experience.


  • At least 1 year programming experience is preferred
  • Communication scope

  • Business Users
  • Business Managers
  • Developers
  • System Testers
  • System Test Managers
  • User Testers
  • Project Managers
  • Job Category :

    IT - Application Development

    Posting End Date :

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