Customer relationship management
Manages the equipment installation environment during installation activities
Manages on-site communication with the customer for day to day installation and logistical activities
Responsible for safe, high quality, and timely installation of the equipment following KONE installation methods throughout the installation process
Is responsible for reporting installation progress to the installation supervisor.
Ensures that shortages or damage are reported and replacement parts are ordered as soon as they are discovered
Keeps the installation tooling safe and in good condition
Ensures the security of the delivered equipment by means of correct storage and site handling
Communicates with the builder to prevent interruptions to installation work
Is familiar with the A.M. manual and aware of field letter updates
Is responsible for the safe working environment within the confines of the installation activity including storage areas
Responsible for receiving, checking and storage of materials
Carries out the installation according to pre-determined method instruction and schedule
Submits reports of timekeeping, quality feedback forms and warranty claims for material
Contributes to the ongoing improvement of the product by feedback to the supply line
Leadership / People management
May be required by the supervisor to give training / coaching to trainees and helpers.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.
Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice.
We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized.
In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.