CSR | Customer Service Representatives | Makati
Aces Call Center Jobs Inc.
Makati, Metro Manila, Philippines
6d ago
source : Kalibrr, Inc.

Job Description

  • Produce call reports
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and / or alternatives
  • Obtain possible customer leads
  • Minimum Qualifications

  • Customer service experience in any industry is a plus but not required.
  • Previous technical background is also a plus. Fresh graduates are also welcome to apply.
  • Average to advanced written and spoken English.
  • Average to advanced knowledge in web navigation.
  • Amenable to shifting schedules including NIGHT SHIFT . Day shift is also available.
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