Customer Service Representative
Talent Guider
Pasig City, Philippines
4d ago

Talent Guider is a recruiting consultancy that supports businesses with their staffing requirements, process standardization, sourcing optimization, and channel management.

The Role

  • This position is responsible for providing excellent customer service
  • Handling information inquiries, reservations, ticketing, passenger check-in, baggage check-in
  • Aircraft preparation and problem resolution
  • Ideal Profile

  • Completed at least 1 year in college
  • Must have 6 months to 1 year experience in airline account (local & international); knowledgeable with Airline jargons, experienced working in Airport (any position)
  • For local airline experience, it could be in ground / booking / flight
  • Preferably with GDS (Global Distribution System) experience
  • Strong analytical skills to identify cause of problems & recommend solutions
  • Strong verbal and written English communication skills
  • Amenable to work in rotating shifts
  • Can work in Ortigas Center, Pasig City
  • What's on Offer?

  • New Hire Performance Bonus : 20k
  • Opportunity to make a positive impact
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