Customer Service Specialist for TRAVEL Account - Laoag City
Neksjob Philippines
Laoag, PH
3d ago
source : Bossjob

The Dream Job defined

As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.

Your day-to-day in a nutshell

  • Answering incoming calls from customers
  • Resolving customer inquiries / requests
  • Developing and maintaining accurate files
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Utilizing various client-based tools and applications for customer management and servicing
  • Providing cutting-edge service in a friendly, confident and knowledgeable manner
  • NON-NEGOTIABLE QUALIFICATIONS

  • internet connection / speed (15mbps DL / 12mbps UL)
  • WITH AT LEAST 6 MONTHS CALL CENTER EXPERIENCE or 1 year non BPO job experience in a customer service related environment
  • Above average excellent English communication skills (will take Berlitz)
  • Here’s what’s in store for YOU!

  • Paid training
  • Competitive salary
  • Monthly performance incentives
  • Benefits after six (6) months
  • Vacation entitlement upon hire
  • Career pathing and advancement opportunities
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