The Dream Job defined
As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.
Your day-to-day in a nutshell
Answering incoming calls from customers
Resolving customer inquiries / requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
NON-NEGOTIABLE QUALIFICATIONS
internet connection / speed (15mbps DL / 12mbps UL)
WITH AT LEAST 6 MONTHS CALL CENTER EXPERIENCE or 1 year non BPO job experience in a customer service related environment
Above average excellent English communication skills (will take Berlitz)
Here’s what’s in store for YOU!
Paid training
Competitive salary
Monthly performance incentives
Benefits after six (6) months
Vacation entitlement upon hire
Career pathing and advancement opportunities 
