Sales and Reservation Assistant
ABS-CBN Corporation
Quezon City, Metro Manila, Philippines
5d ago
source : Kalibrr, Inc.

Job Description

Sales & Reservation Assistant will handle booking-related phone and date-of-visit inquiries and concerns with the various products under ABS-

CBN Themed Experiences, Inc. i.e. Studio Experience, Studio Tours, Xperiences-on-the-Go

Duties and Responsibilities :

  • Attend to all inbound calls, letters / emails and in-person sales inquiries, confirming school booking or event reservations vis-
  • à-vis facility capacity

  • Submit inbound and outbound call report weekly (no. of calls, type of inquiry / segment, conversion, customer feedback) and include analysis of such
  • Finalize event / booking details with the customers and relay these to the Operations team
  • Manage inquiry and assist in resolving concerns of irate customers
  • In charge of planning when the team needs to increase manpower support and liaising with HR to contract manpower agency to help in processing sales.
  • Facilitate payment follow up and payment collection from school, celebrations and corporate accounts
  • Coordinate ocular visit request from BDA-to-Metro Operations-to-client in school, celebrations and corporate accounts
  • Manage calendar reservations and calendar updates
  • Responsible for sending / emailing event order forms of events to specific ministries
  • In-charge in managing client accreditation requirements (Tour Operators)
  • Booking of reserved slots in Studio Experience and / or Studio Tours
  • In-charge of creating tickets in KTX
  • In-charge in consolidating summary reports for a specific promo
  • Must be willing to be assigned in Trinoma, ELJ and others BGC, Taguig
  • Minimum Qualifications

  • Bachelor’s Degree in any Business-related course
  • 1-2 years of experience in sales
  • Great interpersonal skills and good communication skills
  • Must be a team player, highly flexible, highly organized and willing to work in fast paced environment
  • Keen to detail and highly proficient in meeting deadlines and establishing priorities
  • Should be willing to work on weekends, holidays
  • Apply
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