As QA Manager, your goal is ensure the delivery of high-quality products and services to our customers by developing and enforcing quality assurance standards and measures within our QA and Development Teams.
Roles and responsibilities
Direct and oversee all aspects of our QA efforts including functional testing, automated regression testing, load testing, etc.
Lead the development and implementation of QA measures and testing standards for new and existing applications
Ensure consistent QA standards are maintained and enforced across all projects
Analyze software quality and performance and seek ways to continuously improve
Analyze test results in order to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws.
Direct the analysis of documentation and technical specifications for any new application under deployment or consideration to determine its intended functionality.
Assist with development of test plans and scripts for tracking software defects and fixes
Conduct audits to measure and assure adherence to established QA standards for software development, application integration, and information system performance, and corresponding documentation.
Coordinate testing of new software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications
Train, coach, and mentor QA Team members
Plan and conduct performance appraisals of QA Team Members, administer disciplinary action, raises, bonuses, and promotions when necessary.
Cultivate and disseminate knowledge of quality assurance best practices.
Keep abreast of QA tools, technologies and methods so that we can continually improve effectiveness and efficiency of the QA team.
Proven experience as QA Manager or related role
Direct experience working in a web application environment
Thorough knowledge of methodologies of quality assurance and standards
Excellent numerical skills and understanding of data analysis / statistical methods
Outstanding verbal and written communication skills
Excellent problem-solving skills
Excellent organizational and leadership abilities
Strong knowledge of system testing metrics, best practices and methodologies.
Proven data analysis, data verification, and problem-solving abilities.