Biomedical Equipment Service Specialist
Monroe Consulting Philippines Inc.
Cavite City, PH
17h ago
source : Bossjob

Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a reputable medical device company in the country.

Our respected client is seeking a Biomedical Equipment Service Specialist that will handle the installation, repairs, calibration and maintenance of biomedical equipment.

The job is based in Carmona, Cavite.

Key job responsibilities include :

Competence and Initiative

  • Research and identify solutions to biomedical equipment including software and hardware issues.
  • Diagnose and troubleshoot technical issues related to installed equipment and / or equipment offered with service contract.
  • Track issues through to resolution, within agreed time limits.
  • Document technical knowledge in the form of notes and manuals.
  • Plan and anticipate possible itinerary and its outcomes ahead of time.
  • Prioritize and manage several open issues at one time.
  • Good Customer Relationship and After-Sales Service

  • Provide prompt and accurate feedback to customers.
  • Follow up with clients to ensure equipment are fully functional after troubleshooting.
  • Ask customers targeted questions to quickly understand the root of the problem.
  • Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
  • Maintain jovial relationships with clients.
  • Teamwork

  • Support the team by accomplishing individual and group tasks.
  • Follow the sequencing of demo-pullout assignment.
  • Prepare accurate and timely reports every week.
  • Report and discuss issues and assigned technical topics during weekly meeting.
  • Maintain respect and empathy towards fellow employee
  • Bachelor’s degree graduate
  • With background in Medical Equipment / Electronics
  • With relevant experience in Installation, Repairs, Calibration and Maintenance of Medical Equipment / Electronics
  • Willing to travel for work
  • Must be willing to work on-site which is in Carmona, Cavite
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