Reinsurance Operations Analyst - Equator Re Claims
QBE Insurance Group
PHI - Manila
16d ago

To manage or assist in the management of the day to day activities of a team of Claims staff, directing, monitoring and controlling the handling of Claims within the control of the team.

ROLE PURPOSE

To manage or assist in the management of the day to day activities of a team of GLLR, monitoring and controlling the handling of large loss bordereaux and assist Claims within the control of the team

RESPONSIBILITIES

  • Take and resolve escalations on reinsurance claims
  • Regularly attends to activities to ensure accuracy of reserves
  • Create basic reports but not limited to performance metrics
  • Assist in on-boarding of new team members
  • Work with stakeholders to maximize opportunities, and achieve operations and service targets
  • Knowledge

  • Basic knowledge of the Insurance Business
  • Broad knowledge of Customer Service
  • Intermediate level of understanding of Word and Excel
  • Intermediate knowledge in accounting.
  • Skills

  • Effective communication skills
  • Strong analytical skills
  • Attention to detail
  • Strong skills in spreadsheets, data analysis and reconciliation procedures
  • Customer service skills
  • Well developed inter-personal skills
  • Teamwork able to collaborate and work flexibly with others
  • Problem solving
  • Presentation skills
  • Negotiation skills
  • Ability to work well under pressure
  • Ability to work independently
  • Experience

  • Preferably 2-3 years working experience
  • At least 1 year insurance experience
  • Bachelor's degree
  • Number of Openings :

    Equal Employment Opportunity :

    QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

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