Pasay, Philippines
4d ago

Details :

  • Responsible for managing and maintaining the SCCM / MECM hierarchy.
  • Troubleshoot issues related to different SCCM / MECM components like, Management Point, Distribution Point, Reporting Services, Software Update Point, WSUS, Cloud Management Gateway, IBCM etc.
  • Create Applications and Packages and deployment via SCCM and troubleshoot issues related to Application deployment, package deployment etc.
  • Manage Endpoints and Servers using SCCM and troubleshoot Client related issues to ensure SCCM / MECM client health.
  • Ensuring Servers and Endpoints are patched on monthly basis via SCCM / MECM with their standards. Should also be able to troubleshoot Software Update Point / WSUS and Client specific patching issues.
  • Should have hands on experience with generating monthly reports through SSRS, create patching dashboard, client health dashboards and any other custom reports based on customer requirements.
  • Should have basic understanding on concepts of Operating System Deployment. Should possess a fair technical understanding of task sequences and troubleshooting.
  • Responsible for performing regular Intune / Co-Management related tasks like, Add Users, User Groups, Assign Intune licenses to Users, Device Enrollment etc.
  • Responsible for managing MDM and MAM policies, customize company portal, assign apps to groups or users, configure app protection policies etc.
  • Management of Incidents and Work Requests in ITSM tools like Service Now, BMC Remedy etc, ensuring SLA's and KPI's are achieved.
  • Work closely with team members and collaborate with others to facilitate and achieve Team objectives or goals.
  • Job Requirements Details :

  • Excellent communication skills both written and verbal.
  • High level of understanding and proven management of SCCM hierarchy
  • Experience with MDM Platform Intune / Co-management.
  • Knowledge of Windows operating system, patching, enterprise class desktop hardware and software such as Windows 10, Mobile Device OS, and antivirus.
  • Remote management and troubleshooting.

  • Advance knowledge and technical ability of WSUS within SCCM / MECM. Patching concepts, best practices and troubleshooting skills.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Able to work effectively under deadlines in a fast-paced, changing environment.
  • Ability to organize and manage multiple requests with frequently conflicting priorities.
  • Strong team player - collaborates well with others to solve problems and actively incorporates input from various sources.
  • Should have understanding of multi-tiered SLA management, Incident Management, Change Management, and Problem Management.
  • Added Advantage if a candidate possesses below Microsoft certificates :

  • Installing and Configuring Windows Server 2012; Exam 70-410 (MCSE)
  • Administering Windows Server 2012; Exam 70-411 (MCSA)
  • Administering Microsoft System Center Configuration Manager and Cloud Services Integration; Exam 70-703
  • Microsoft SCCM Intune Certification; Exam 70-696
  • ITIL v4
  • Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form