BA Associate
The Results Companies
Pasig, Metro Manila, Philippines
5d ago

Position Overview

The Business Analyst is responsible for conducting quantitative and qualitative data analyses to provide actionable insights to drive operational and financial excellence.

Duties and Responsibilities

  • Communicates with stakeholders across all levels of the organization to define and scope projects
  • Works with the team to determine data requirement and direction of the analysis
  • Performs quantitave and qualitative analysis through various statistical tools and methodologies
  • Delivers final readouts with stakeholders
  • Qualifications

  • Demonstrated excellent analytical, critical thinking and problem solving skills
  • Displayed ability to multi-task and handle multiple projects simultaneously
  • Strong written and verbal communication skills
  • Proficient in MS Excel, Powerpoint and other Microsoft Office products
  • Ability to work in a fast paced environment
  • Preferred

  • Degree in math, statistics and equivalent preffered but not required
  • Knowledge in call center operation KPIs across multiple industries
  • Experience in Minitab, SPSS, or other statistical tools
  • Apply
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