Mandarin Travel Specialist
J-K Network Services
Mabalacat, PH
2d ago
source : Bossjob

COMPANY PROFILE : This company is one of the world’s biggest airline company service providers. They are service providers of the WORLD’s Largest top 5 airlines.

They are providing services such as cargo, manpower, airport maintenance and many more. This company is currently providing service to one of the most popular and high end airline companies.

They are looking for Mandarin speakers to cater to their Mandarin Market customers.

Position : Mandarin Travel Specialist

Type of job : Call and Email Job

Location : Pampanga City

Schedule : Shifting with Graveyard

Industry : Airline Company and Airline Services

Salary : Negotiable

Benefits : HMO, Leave Benefits, Insurance, Night Differential, Free Accommodation for 1 month + Php 10,000 allowance, Free Shuttle Service (around pampanga)

DUTIES :

  • Assist Chinese Travelers or passenger regarding their inquiries
  • Answer calls regarding lost baggage and missing luggages
  • Answer calls for transfer of seat or booking confirmation
  • Reschedule flights and assist passengers in baggage counters check in
  • REQUIREMENTS :

  • Open to Native speakers and Filipino-Chinese with HSK 5-6.
  • Conversational English.
  • Can make Emails and answer calls in Chinese and English.
  • Has a Customer Service Background.
  • BPO work experience is a big advantage.
  • RECRUITMENT PROCESS :

  • Paper Screening
  • Initial Interview (HR)
  • Behavioral Assessment
  • Operations Interview (Language Assessment)
  • Final Interview
  • Job Offer
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