Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
Individual Accountabilities :
Responsible for executing technical and business projects across multiple stakeholders; developing analysis to support process and project improvements
Facilitation and problem solving
Leadership and coaching skills to build High Performing teams
Works with teams to drive issue resolution
Provides leadership support for small groups and teams
Regional variations : resource management, recruiting, hiring, workforce planning, contractor engagement, etc.
Coordinates across senior stakeholders to resolve complex issues
Executes on strategic resource planning, leads management activities
Coaches technology teams as needed and select leaders
Builds high performing teams
Significant impact to multiple teams
Drives the success of a team based on outcomes
Removes barriers for team to deliver
Job Requirements :
Demonstrates understanding of how technology supports Manulife's strategy
Strong detail orientation
Awareness of full-technology stack
Understands cross team structures, team cultures, cooperation & information sharing within the company
Strong understanding of internal processes and how to manage to expedited outcomes
Strong interpersonal skills
Strong conflict resolution skills
Able to work across teams to drive best outcomes
Solution focused with strong understanding of outcomes
Strong working knowledge of internal processes
Able to work across Project Management and Resource Management to manage complex demands within assigned teams
Strong Intake and demand planning
Fit for purpose and usually refined quality
Constantly learns from both success and failure
Good organizational and problem-solving abilities that enable you to manage through creative abrasion
Good verbal and written communication; able to effectively articulate technical vision, possibilities, and outcomes
Decision Authorities :
Able to achieve significant outcomes using own judgement
Operates autonomously to drive leadership outcomes
Recruits and hires talent to support teams
Able to adapt and predict changing scope and priorities
Foresees problems in advance and proactively solutions early issues
If you are ready to unleash your potential, it’s time to start your career with Manulife / John Hancock.
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.
We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers.
As of December 31, 2018, we had over $1.1 trillion (US$794 billion) in assets under management and administration, and in the previous 12 months we made $29.
0 billion in payments to our customers.
Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years.
With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.
Manulife is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment.
A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation.
Information received regarding the accommodation needs of applicants will be addressed confidentially.