Inside Sales Specialist
Greenlee Textron Inc
Pasig, National Capital Region,  Philippines
11m ago

Description

The Inside Sales Specialist will be working in a team environment as part of the Business Development and Solutions Engineering Department.

  • He / She will be responsible for taking customer and sales representative sales inquiries in relation to Operational Certainty Solutions Guardian Support business, developing quotations and sales programs;
  • executing follow-up calls as needed, and entering the transaction into the customer database system.

    Responsibilities :

    He or She will work in conjunction with Emerson's sales resources to :

  • Develop Operational Certainty Solutions Guardian Support quotations and sales programs
  • Perform quote follow up as directed.

    Maintain up-to-date technical knowledge of the company product lines and relation business practices.

    Primary contact for the resolution of customer issues from initial customer interest to shipment of the product.

    Fully utilize the sales automation system (ORACLE and EET).

    Maintain accurate and comprehensive customer / account information.

    Develop a thorough product knowledge competency on all technologies and services offerings as related to quote generation.

    Develop and communicate as appropriate, industry knowledge and competitor intelligence.

    Work effectively with associated internal sales support network personnel and other external complimenting distribution channels.

    Consult with Sales Representatives regarding customer orders / quotations / requirements in compliance with company standards.

    Assist customers and sales representatives in determining appropriate products for their application.

    Educational Requirement :

  • Degree in Engineering or Business with atleast 2 years of customer interaction experience in a sales support role.
  • Requirements :

  • Ability to maintain positive work relationships with all work associates
  • Ability to maintain good customer relations.
  • Ability to handle multiple priorities and competing events
  • Excellent English, oral and written, communication skills.
  • Willing to work on night shift.
  • Excellent Interpersonal relationship building skills
  • Ability to understand business processes and concerns
  • Strong analytical skills and focus on technical product aspects and applications
  • Able to communicate technical and business information to the widely varied audience
  • Ability to understand and capture business and technical requirements.
  • Ability to develop a broad awareness of the customer’s technical specifications and emerging technologies with enough knowledge to determine what is and is not possible
  • Ability to multi-task and make personal decision
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