Billing and Collection Specialist
Makati, Philippines
1d ago
source : Bossjob

Vigorous participation in the collection of all outstanding receivables which includes making collections calls and other communicationsCancellation and suspension / termination of customer servicesProviding general customer service regarding customer refunds, payment forms, payment discrepancies, and tax forms / procedures, payment histories, statements of account, etc.

Monitoring and maintaining accounts within assigned territory which include performance of reconciliations and adjustments.

  • Working with other business teams including Sales, Order Customer Service to solve customer issues that could hinder paymentNoting and reporting customer status through account reviews, account notes and meetings with various business stakeholdersAssisting in the maintenance of customer contact informationPerforming other related tasks as requiredAt least a Bachelor'
  • s degree in any field or relevant discipline.Open to Fresh graduate but experience in Collections, Customer Service, or Billing is an advantage.

    Candidates must have excellent verbal and written English communication.Excellent problem solving skill, strong attention to detail, goal oriented are competencies critical to success of this role.

    Commitment to excellent customer serviceAbility to prioritize and manage multiple responsibilities and meet deadlinesBasic knowledge of MS Office Suite including Excel a plusCAN START ASAP

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