Customer Solutions Officer | Financial Account
Citigroup Business Process Solutions Pte. Ltd.
Taguig, Metro Manila, Philippines
4d ago
source : Kalibrr, Inc.

Job Description

  • Provide world-class’ service excellence to clients by offering consistent telephone banking experience
  • Attend to both inbound & outbound telephone calls in accordance with the standard operating procedures
  • Processing of online banking transactions which include financial entries & data maintenance
  • Identify sales opportunities to further enhance client relationships
  • Minimum Qualifications

  • Has work experience in an international BPO / call center setting
  • High school graduates with 1-year BPO experience / college graduates are also welcome to apply
  • Above average English communication skills
  • Amenable to work in Bonifacio Global City, Taguig
  • Amenable working on shifts, holidays, weekends & extended work hours
  • Applicants should be Filipino citizens or hold relevant residence status
  • Additional Incentives will be given for early starters.

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