Following up on leads and winning new clients.Developing and implementing strategic plans to manage and grow accounts.Retaining clients and building strong, trusting relationships.
Understanding client needs and identifying new business opportunities within your portfolio.Providing superior customer service and ensuring client satisfaction.
Communicating and coordinating with internal teams to deliver solutions.Identifying opportunities for improvement and proposing new tools and processes.
Supporting sales teams to improve their performance and reach targets.Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.
Set sales targets and specific performance metrics, aligned with business strategiesSupervise and support account managers and representatives to ensure client satisfactionCommunicate with clients at a senior level to resolve issues and inquiriesGenerate innovative ideas to support customers and boost brand awarenessUse client feedback to improve customer experienceReport on sales results on a regular basis and suggest improvementsIdentify and approach potential clientsEnsure brand consistencyStay up-to-date with product launches and provide support to clients and the sales teamOrganize meetings with the sales team to ensure all members are on board and deliver within deadlinesBachelor’s Degree in Sales, Marketing, Business Administration, Communications or any related field.
Proven account management or other relevant experienceExperience in delivering client-focused solutions based on customer needs3 to 5 years of Marketing experience with agency background desirable