Associate 2
Sun Life Financial
Taguig, Manila
6d ago

Job Description :

  • Process all types of billings (renewal, modal, pro-rata, supplementary, reinstatement) with 99% accuracy and following the agreed TAT
  • Attends and provides prompt response to phone and email inquiries of clients and intermediaries within the timeline indicated below.
  • Immediately escalates cases which are beyond the authority.

  • Attend to all client engagements specifically for Renewal Negotiations, Policy Administration and Complaints handling all year round
  • Provide recommendation on policy-level changes and special administration arrangements within an agreed timeline.
  • Complete assigned projects and submit regular reports following agreed timeline
  • Adept in working with numbers.
  • Computer literate.
  • Good interpersonal skills; good communication skills; team player; high tolerance for stress; flexible; attentive to details.
  • Good attendance and punctuality record.
  • Job Category :

    Customer Service / Operations

    Posting End Date : 29 / 08 / 2019

    29 / 08 / 2019

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