What you’ll be doing...
Providing first class customer support is what we are all about and you will ensure that we deliver the best tech support to our customers.
You will be designing and implementing processes for our global outsourced call centers in CEBU to ensure that we are providing a consistently great customer service experience.
You’ll review what’s in place and how we are doing today and recommend the changes needed to make our service even better.
What we’re looking for...
You’re a planner and putting processes in place to create order makes you smile. You like to work in teams but also do just fine working alone.
Different people and situations require different approaches - and not only do you understand that diverse perspectives create stronger outcomes, but you also have an ability to flex your style accordingly.
You are detail-oriented and organized without losing sight of the big picture. Digging into data to identify opportunities and coming up with recommendations that will have a big impact makes you feel good.
You’ll need to have :
Even better if you have :
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other.
Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment.
Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness.
Whether you think in code, words, pictures or numbers, find your future at Verizon.