The ideal candidate will have a strong background in supporting applications and tools such as, Microsoft SQL Reporting Services / Queries, Microsoft SCCM, IT Asset Management tools within enterprise environments such as ServiceNow, Aspera, iQuate, etc.
The ideal candidate must be familiar with and have a background in hands-on server administration within a large, geographically disperse, enterprise environment, using an ITIL / Agile framework.
The candidate will function as Application Subject Matter Expert (SME) on all applications and services in support of ITAM.
s operational activities to the overall mission.
Experience the following applications, ideally within an enterprise environment :
Microsoft SQL Reporting Services / Queries; Microsoft Systems Center Configuration Manager (SCCM) 2007 or 2012; and Integration with third party asset management products such as ServiceNow, Aspera, Flexara, iQuate
Consults and advises to translate business requirements into technology solutions.
Manage and maintain the policies and processes for Software Asset Management.
Coordinates the activities of others (customer, team members, and external stakeholders) and manages customer expectations and requirements.
Assists customer in defining project scope and objectives and develops detailed work plans, schedules, project estimates, resource plans, and status reports.
Provides technical and analytical guidance to enterprise services team.
Must have previously supported all phases of the ITAM / SAM life cycle : requirements analysis, development, testing, and implementation.