Why SITA? Globally, almost every airport and airline does business with us, and it’s our job to support their operations.
As one of the most internationally diverse companies, we serve over 200 countries and territories and speak over 60 different languages.
Our people are the corner stone of our success. At SITA, the opportunity to get involved, learn new skills and build a meaningful career is everywhere.
We want you to find your purpose in SITA! Who you are
Willing to step up for the customers to set up for long term success
Being the best that you can be in all aspects while keeping things simple
Enjoy working together as a team bringing out the best in everyone. Remember, you are not alone!
A day in your life
Be the interface to customers on technical & commercial matters and contribute to customer engagements
Establish and maintain a professional relationship with customers
Work with customers to better understand their business and develop sound solutions to meet the customer's business requirements
Work closely with Account Managers / Directors to develop sales and accounts development strategies
Promote SITA by furnishing customers with comprehensive, up-to-date information on current products, product enhancements and new solutions, through customer meetings and workshops
Design and co-ordinate the development of business solutions which may involve multiple parties both internally and externally
Support the technical qualification of customers' communication needs through knowledge of current, new or evolving technologies, and SITA solution portfolios
Liaise with various internal stakeholders, such as Pricing, Customer Service, and Project Management, to build business case for customer proposals
Own the technical and commercial parts of proposals submitted to customers
Work closely with project manager to ensure efficient transfer of projects for implementation
Collect and report on all customer service subscription parameters in order to analyse and identify potential customers' requirements and proactively work with customers to source for new opportunities
What you bring
Degree or equivalent experience in Engineering, Computer Technologies, or Business.
Min 5 years of experience in Information Technology, Telecom Industry, or Air Transport Industry technology in a technical pre-sales role.
Proven track record in producing, communicating, and documenting successful technical customer solutions proposals
Knowledge of technologies such as networks, voice architecture, and passenger management applications
Knowledge of technical and commercial aspects of the Air Transport Industry a plus
Capable of interacting with key decision makers
Commercial and financial awareness