Pre sales Solution Consultant
14d ago


Why SITA? Globally, almost every airport and airline does business with us, and it’s our job to support their operations.

As one of the most internationally diverse companies, we serve over 200 countries and territories and speak over 60 different languages.

Our people are the corner stone of our success. At SITA, the opportunity to get involved, learn new skills and build a meaningful career is everywhere.

We want you to find your purpose in SITA! Who you are

  • Willing to step up for the customers to set up for long term success
  • Being the best that you can be in all aspects while keeping things simple
  • Enjoy working together as a team bringing out the best in everyone. Remember, you are not alone!
  • A day in your life

  • Be the interface to customers on technical & commercial matters and contribute to customer engagements
  • Establish and maintain a professional relationship with customers
  • Work with customers to better understand their business and develop sound solutions to meet the customer's business requirements
  • Work closely with Account Managers / Directors to develop sales and accounts development strategies
  • Promote SITA by furnishing customers with comprehensive, up-to-date information on current products, product enhancements and new solutions, through customer meetings and workshops
  • Design and co-ordinate the development of business solutions which may involve multiple parties both internally and externally
  • Support the technical qualification of customers' communication needs through knowledge of current, new or evolving technologies, and SITA solution portfolios
  • Liaise with various internal stakeholders, such as Pricing, Customer Service, and Project Management, to build business case for customer proposals
  • Own the technical and commercial parts of proposals submitted to customers
  • Work closely with project manager to ensure efficient transfer of projects for implementation
  • Collect and report on all customer service subscription parameters in order to analyse and identify potential customers' requirements and proactively work with customers to source for new opportunities
  • What you bring

  • Degree or equivalent experience in Engineering, Computer Technologies, or Business.
  • Min 5 years of experience in Information Technology, Telecom Industry, or Air Transport Industry technology in a technical pre-sales role.
  • Proven track record in producing, communicating, and documenting successful technical customer solutions proposals
  • Knowledge of technologies such as networks, voice architecture, and passenger management applications
  • Knowledge of technical and commercial aspects of the Air Transport Industry a plus
  • Capable of interacting with key decision makers
  • Commercial and financial awareness
  • Apply
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