DGT - Part Time Customer Service Representative (July 2022)
Wonders Corporation
Dumaguete City, [object Object], Philippines
5d ago

About us

Wonders is a technology-enabled Service company headquartered in New York City. The company specializes in providing ordering taking, marketing, social media management, and data analytics for the restaurant industry.

Today, Wonders is a technology platform loved by more than 1000+ independent take-out restaurants across the country, because of the strong impact we've had on reducing their operational headaches and increasing their profit.

Let us show you how we can do the same for you.

Job Description

As a Permanent Part-time Customer Service Representative you will be responsible for handling inbound restaurant orders from customers.

You will provide excellent service and customer satisfaction, ensure customer retention, and increase business for our clients.

You will work with other co-workers to meet the needs of the company and clients.

The people we look for to be our Inbound Customer Service Representatives must demonstrate several key attributes in order to be considered for this position.

Included in this list are the following :

  • Professional fluency in English, with a very neutral accent
  • A quick and willing learner that can master all details of our product and call taking techniques
  • Enthusiasm for our business. Takes ownership and acts on behalf of the entire company
  • Passion for helping others. Takes great satisfaction in seeing our clients’ business succeed
  • The intelligence to recognize areas of improvement in the company, and the ability to articulate / execute them
  • Ability to work well under high pressure and can think quickly on his / her feet. Able to connect with clients over the phone and make them feel comfortable
  • An innate motivation to service our clients the best possible way
  • Strong work ethic and a can-do attitude
  • Has superb verbal and written communication skills
  • Must be willing to work in Dumaguete
  • Requirements

    Permanent Part-time Employees

  • Must be willing to render 20 hours total in a week or at least 4 hours daily.
  • Must be flexible in any shifting schedule.
  • With good communication skills.
  • Can start asap.
  • Must be 18 yrs old above.
  • Benefits

  • PTO credits (base on working hours).
  • HMO Benefits after 6 months.
  • Performance Bonus
  • Attendance Bonus
  • Career Opportunity
  • Life Insurance
  • Free Transportation from Dauin to Amlan (Applicable for employees outside DGT).
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