Senior Customer renewals Sales - Japanese Speaking
Fort Bonifacio, Taguig, Philippines
3d ago


At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve including our employees, customers, shareholders, Partners, and communities.

Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic.

We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others.

We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose.

If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

Your Role :

Are you someone who wants to grow in your career? As a Customer Renewal Sales Specialist you’ll have a significant impact on the growth of our business through retention.

We look for candidates who are competent and committed to the SolarWinds mission and display exemplary attitude.

Your Impact :

  • In this role, you will be able to drive rolling monthly pipeline of renewals with the ability to prioritize your day to have visibility into all deals
  • Collaborate in working with various departments across the organization to advocate for the customer and work together to resolve any issues
  • Lead to resolve any obstacles which may be preventing them from maintaining a relationship with SolarWinds
  • Drive to maintain customer count and retention
  • Build strategies to develop a strong product understanding, system knowledge and processes to sell maintenance renewals and the value we provide
  • Ability to negotiate and move time frames, closing sales with a very high customer experience
  • Your Experience :

  • Ability to execute on plan and act with urgency
  • Agile with a collaborative, curious, and inventive mindset
  • Demonstrates high emotional intelligence, sound judgment, and makes thoughtful recommendations
  • Understands customer focus and solutions
  • Driven to help others
  • Excellent verbal and written communication skills in Japanese & English
  • 2+ years’ experience in Technical Inside Sales role
  • Preferred experience 3+ years enterprise sales experience in Japan Market
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