TeleTech is seeking a Senior Data Warehousing Engineer to join our Enterprise Data Warehouse Team.
Our global IT organization of 500 supports the entire enterprise that encompasses over 40,000 users across our businesses aligned in four pillars - Customer Care, Technology Services, Strategy Services, & Growth Services.
What you’ll be doing :
Proficient in technical areas across the Enterprise Data Warehouse and Business Intelligence Organization by providing expertise and guidance to engineering staff in the areas of Exchange Transform and Load (ETL), Analytical processing, Aggregations, data sourcing and data delivery technologies.
Must be able to communicate with business users and IT staff in a cooperative teaming environment. Data Warehouse Engineer will also be responsible for : maintenance, development and administration of the data warehouse environment.
This role will work with Data and Enterprise Developers in implementing new data warehouse and BI solutions, including working with cloud and big data technologies.
You will be responsible for :
Support current and future needs
Maintain effective working relationships with Project Managers, Business Analysts, and DBAs, off-shore and on-shore resources, collaborate with the customer’s technical team to gather technical requirements such as performance, maintainability and scalability
Implement BI solutions by : Engaging with the functional SMEs to understand the data entities and sources, their relational and hierarchical dependencies, and their business context.
Working with the business to gather functional requirements as well as the functional design process Working with the Architect team for new technology solutions and to receive approvals for any technical specifications created by the Engineering team.
Address data-related problems in regard to systems integration, compatibility, and multiple-platform integration
Work according to the project framework including timelines, quality plans, progress reporting, risk and issue identification and communication
Desired Skills and Experience :
Minimum level 3 expert with Microsoft MSBI stack including (2 years minimum) : SSIS level 3 or greater SQL Server DBA level 3 or greater TSQL level 3 or greater
Experience with other Database and Data Warehouse Technologies, any of the following : Oracle, SQL Server
What We Offer :
A fun, challenging and rewarding work environment
Performance equity, variable incentive bonus plan
Professional development and tuition reimbursement
Paid time off and leave of absence programs
Rich wellness program and activities along with wellness incentives
Above & beyond employee recognition programs
Access to local discounts to services and entertainment venues
Social activities including employee events, social hours and others