They are responsible in documenting the checking of the inner and outer surface appearance of all customer units for service.
They are also responsible for the transfer of vehicles from one area to another inside the workshop.
After reception by Service Advisor, the Car Jockey pulls-out the car from the reception stall and brings inside the workshop.
The vehicle is then parked in a stall according to the type of service.
Monitoring that the vehicles being serviced have status tags to make sure that the vehicle has already gone service advisor reception and have repair order
Undertakes checklists for all the units received for service in the allowable lead time (maximum of 15 minutes)
Making sure that all appointment vehicles are prioritized for checklist
Explaining thoroughly the checklist to the customer
Organizing parking arrangement of vehicles in the reception area and carwash area
Driving and assuring safe parking of units inside dealer premises
Using seat cover and matting during checklist
Escorting customers upon releasing of units
Making sure that all checklist units are done accurate and clear
Responsible collection of seat covers every morning and the end of work time
Checking and assuring the cleanliness of customer vehicle before releasing
Candidate must be at least High School Graduate
Has a Driver's License, Professional Driver's License is an advantage
With pleasing personality
Good communication skills
Must be customer-service oriented, adaptable and flexible and willing to do fieldwork
Ability to work well in a process-driven environment
Work experience in the related field is an advantage