Ready to lead, disrupt and reinvent the sleep industry? We are Emma The Sleep Company . We revolutionize sleep by pushing the boundaries of what technology can do for rest.
Our aim is to awaken people's best by enhancing their sleep. We are one of Europe’s fastest-growing sleep innovation companies with 850 + team members representing over 65 nationalities at our international offices in Frankfurt, Manila, Lisbon, and Shanghai and Mexico City.
What you'll do
Own the delivery of all Travel and Expense (T&E) daily operational tasks ensuring accuracy and timeliness and flags any non-compliance in a timely manner
Provide timely assistance and customer-oriented support for incoming queries and issues related to T&E processes and tools
Ensure expense reports are submitted timely and credit card transactions are cleared to avoid delinquent accounts
Recommend, establish, and implement improvement opportunities to create a more efficient and productive T&E process
Own the knowledge management process including the development of user manuals, knowledge based FAQ’s and other reference materials
Deliver training sessions and communicate new information and changes related to T&E policies and procedures to all team members
Manage the maintenance and change of user profiles in Spendesk
Ensure the Global Travel & Expense policy is adhered to across locations
Provide input into team's goal setting process
What you'll bring us :
Bachelor of Science in Accountancy graduate with at least 2 years of experience
Knowledgeable in accounting software (preferably Microsoft Dynamics 365), Travel and Expense processes and system solutions
Experience in a global delivery service organization is a plus
Excellent in both written and verbal communication as you will be interacting with cross functional teams. The clarity of your communications will greatly contribute to the performance and effectiveness of the whole team.
Approachable, inspires trust, and always proactive, while being able to remain calm under stress and uncertainty
Strong analytical and critical skills and problem-solving aptitude
Customer service orientation and attention to details