SiteMinder’s enterprise team is responsible for the multi property groups, chains and collections and provides technology solutions to the largest hotel groups in the world.
This role is responsible for establishing and growing SiteMinder’s enterprise business in the APAC Region through creating new partnerships with hotel groups and chains, and unlocking growth within existing accounts, with a key focus on Australia and New Zealand.
In an individual contributor role, you will be primarily responsible for creating new revenue generation opportunities through the acquisition of new multi-property groups and collections or via fostering excellent relationships with existing accounts with high growth potential, to deliver revenue growth.
You will be an experienced commercial operator, with a background in partnership management, strategic account management, or a similar senior commercial profile with strong business acumen.
Who we are : Ever booked hotel accommodation on , Expedia or TripAdvisor? Chances are, you’ve used SiteMinder. Our goal is to liberate hoteliers with technology that makes a world of difference , and we do that by helping them find and acquire guests online.
We are the world’s leading guest acquisition platform for hotels, supporting 36,000 hotels in 160 countries to generate more than 87 million reservations on our platform each year.
As the Enterprise Business Development Manager, your responsibilities will include :
Protection of revenue by ensuring customers are committed to term agreements and managing the contract renewal process
Deep understanding of customer goals and strategy to align a plan in order to minimise attrition and unlock new revenue opportunities
Optimise user agreements to increase channel + product adoption and thus the customer LTV
Create strategic plans in collaboration with customers to deliver preferred partnerships
Consultative selling : you will hold a creative and ambitious talent for driving new business and strategically managing customers alongside our existing enterprise business development managers across APAC region
Coordinate large group discussions and bring in the relevant buying authorities to influence and drive the business to sales-won
Understanding the customer goals and strategy to create conversations and solutions that deliver against their buying needs
Hyper Collaboration : You will have experience in working with multiple teams and stakeholders to create a winning strategy for unlocking growth in APAC to lead SiteMinder to be the preferred partner for multi-property groups in the region.
The ideal candidate will possess :
In-depth understanding of the hospitality / hotel industry and the travel technology landscape, and the infrastructure of large hotel groups
5+ years experience in consultative selling / relationship management to hotel groups and chains within a technology or hospitality-travel technology business
Proven track record in closing >
$1m new business
Strong communication skills to build rapport and trusted, long-term relationships with customers
Consultative sales approach, ability to solution sell and present as a subject matter expert in the hospitality technology field
Proactive and tenacious at unlocking opportunities
Highly resilient, with a positive attitude to winning deals
Creative problem-solving skills
Navigate complex buying structures to influence multiple buying identities
Coordination abilities to bring together multiple stakeholders internally and externally to match buying authority and knowledge sets